The well-being of our customers, our employees and their families are of the utmost importance. Like all of you, we're continuing to monitor Coronavirus (COVID-19) very closely and have implemented preventative practices recommended by the CDC and World Health Organization.
Last updated on 4/27/20
OFFICE VISITS AND CONTACT-FREE OPERATIONS
Effective Monday 4/27, our office areas have reopened with special conditions to better help our customers.
1. All guests please wear face coverings when entering the office.
2. No more than 2 guests inside the office at any given time is permitted.
3. To help further prevent the spread of germs while onsite, sneeze guards have been installed at all of our offices.
We've introduced processes to allow our team members to communicate with customers through barriers, over the phone, and by email during these challenging times.
We all need to do our part to help stop the spread of Coronavirus. Out of an abundance of caution, we ask all customers to avoid visiting our office if you are experiencing any flu or cold-like symptoms. Six (6) feet of social distancing is recommended by healthcare advisors and the CDC to help slow down the spread of the virus.
RENT UNITS AND MAKE PAYMENTS FROM HOME
Convenient Ways to Pay
Online: Login to your account to make a payment or sign-up for auto pay on our website.
Phone: Call us anytime or use our 24/7 Xpress Pay solution to pay over the phone. Find your location.
Mail: You can also send us a check or money order in the mail.
No Contact Rentals
We have technology in place that provides our customers the ability to rent a space entirely online and over the phone. Complete your rental paperwork and eSign your lease on any device.
FREQUENTLY WIPING DOWN SURFACES
We have increased the frequency of cleaning and disinfecting our offices, door handles, counters, keypads, light switches, and other fixtures/places that are regularly used.
EMPLOYEE BEST PRACTICES
All team members have been advised to wash their hands (for at least 20 seconds) often throughout the day and to regularly use hand sanitizer. Gloves and wipes have also been provided to help minimize contact.
STORE UPDATES: OFFICE/ACCESS HOURS
Office Hours: No changes have been made to office hours at this time.
Access Hours: Access hours remain the same at this time.
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