Amazing experience at their office and customer service is top tier! Every interaction has been great and I recommend them to anybody for their storage needs. Love them and will continue to only use them. Kim and Mike are the best!
Received the absolute best customer service from Kim. She is simply amazing to work with and makes sure she speaks every time she sees a customer. She is the example of excellent customer service and truly knows what it means to put the customer first.
I have had my grandmother's belonging stored here for years since she passed and the staff has always been very nice and professional. Even years go when I had forgotten to pay they called me very nicely, because I always paid on time, to remind me and no late fee. Also they called me once because I made a double payment online and they wanted to make sure that was my plan, it was. I appreciate them, a great place!!
Clermont
Personal Mini Storage 2115 US Hwy. 27, Clermont, FL 34714
I had a great experience renting a storage unit from Julián. He was professional, responsive, and very helpful throughout the entire process. He made everything simple and stress-free, answered all my questions quickly, and made sure the unit was clean and ready to go.
I truly appreciate his excellent customer service and would definitely recommend renting from him to anyone looking for a reliable storage option. Thank you, Julián!
Great service from move-in to move-out with storage area, access and office personnel. Called a few times with questions and had to change the move out date. Office personnel were very understanding and courteous, and I would recommend them to anyone that needed storage in the Clermont Florida area. Thanks U-Haul.
Darrell and his team were amazing with the constant rescheduling I had to do. They worked with my schedule and were super helpful. They also saved me a ton in coupons. I am so great fun to have used this uhaul company. Super nice and extremely helpful! I highly recommend them
Personal Mini Storage 15635 SR 50, Clermont, FL 34711
My storage rental at Clermont 50 was short because of my relocation to the city happened sooner than expected but I was very pleased with the nice and friendly reception and the convenience of their location. Highly recommendable!
LeAnn was awesome!! We were very impressed with her customer service. Julian is very professional and has great customer service. Highly recommend this location! 💯👏💯👏
I have had a fabulous storage experience here at PMS in Clermont on 50. I got to know the current management well during my first two years, and enjoy a continued great relationship with the new team. They are attentive, prompt, on site often, clean oriented, and considerate. I have 8 storage units across the southeast. The family management at this location is stellar. Thank you for the great service!
Julio and his wife Dani take good care of you here. A real nice couple to do business with, and a wonderful facility. Very convenient, clean, well-maintained. Price is right, too!
I had a great experience at U-Haul. Dani provided excellent customer service — she was very attentive, helpful, and made the whole process smooth and easy. Highly recommend, and I’ll definitely come back whenever I need it!
Davenport
Personal Mini Storage, 41040 US Hwy 27, Davenport, FL 33837
Cole gave me a free u-haul truck upgrade for free. Recommended a different drop off location to save me money. Great place to rent uhaul. Definitely recommend.
I had storage here for over a year, no issues. I had rented about 3-5 times trucks from this location in a span of 2 years, no issues. This place is the best! Always got trucks and trailers. The employees are nice and honest. Marilyn, the manager is great!
Marilyn and Cole were amazing helped me pick out packeging, bubble wrap and even helped me package things. Super helpful and friendly 10/10 experience recommend to come here for any moving needs
I recently rented a truck from U-Haul and had a great experience. The process was simple and convenient from start to finish. Reserving online was quick, and when I arrived, the staff was professional, friendly, and efficient in getting me set up. The truck was clean, well-maintained, and easy to drive, which made the moving process so much less stressful. I also appreciated the flexibility with drop-off, which gave me peace of mind on a busy moving day. Overall, U-Haul provided reliable service at a fair price, and I would definitely use them again and recommend them to anyone who needs a smooth moving experience.
DeLand
Personal Mini Storage, 2503 FL-11, DeLand, FL 32724
Maccoy was amazing with my move out. Was extremely helpful and nice. I was so happy with my storage unit . If you need all your questions answered and great treatment come store at the SR-11 location!
Mccoy is very clear and informative of all the needed pertinent information for the Personal Mini Storage. He was polite and professional. I would highly recommend.
Ray was extremely knowledgeable and professional! We greatly appreciated his assistance with our U-Haul trailer rental today! Employees with his caliber are difficult to find. Thank you again!
10/10 rental experience. Ray could not have provided better customer service. He asked about my needs for the rental and even offered a less expensive option because it would work better for me and my family. THANK YOU!
Excellent customer service! Both reps I dealt with were amazing. Ray was thorough with all explanations and answered all my questions. The facility is high and dry and in excellent condition. Would definitely recommend ⭐️
Personal Mini Storage, 11955 N Florida Ave, Dunnellon, FL 34434
Joe and Dorri have been so helpful, again and again, during my move and assisting with my storage unit. I cannot thank them enough! Highly recommend. Thank you!
Fred was wonderful with getting us into a 10×10 storage and renting a uhaul. His laugh was infectious and had a cheerful personality. Fred was on point with customer service as well, thanks Fred! On a side note; Fred was better than Joe 😃
What an amazing experience dealing with personal mini storage. I'm almost sad to go. The move in was seamless and the move out was even easier. They work with you and are genuinely good people. I can't say enough good things! If I ever need storage again or rent a Uhaul I will definitely be using them.
Joe is on point, friendly courteous. Ive droppeda uhaul here when I moved mom here. I currently have 2 units rented. One for me and 1 for mom. The property is beautiful! Definitely maintained! Ive always been treated kindly and professionally!
Fruitland Park
Personal Mini Storage, 2394 US-441, Fruitland Park, FL 34731
First my mom had a storage room for years when she passed I took it over. We were always happy with the previous owners and were sorry to see them go. But I am very happy with new owners and Matt has been very nice and helpful. I had to move and I have no car so I call each month to make my payment. Thank y’all for everything 🙏
I love the experience of renting online. Was simple and fast. Next day I received a call asking if everything was ok and if I need something extra. Customer Service 200% 😃 totally recommend 💯
I’ve had a really positive experience here. The facility is clean, well maintained, and feels very secure. Dom was wonderful to work with, very patient and helpful, and took the time to answer all my questions. I feel comfortable keeping my things here and would absolutely recommend this location.
Great experience overall. The place is clean, secure, and easy to access. Dom was super helpful and friendly and made the whole process quick and painless. Definitely recommend this place if you need storage without the headache.
Popped in looking for Storage just to see the prices. Spoke to a guy named Dom, he seemed pretty knowledgeable and happy to help out. Helped me in finding what I needed and answered all my questions, thanks Dom I really appreciate you. I will be referring this Storage facility to anyone with storage needs.
Personal Mini Storage, 2281 US-441, Fruitland Park, FL 34731
Jackie at U-Haul provided outstanding customer service from start to finish. She was professional, friendly, and extremely helpful throughout the entire process. What truly stood out was her excellent follow-up—she made sure every detail was handled, checked back in to confirm everything went smoothly, and never left me wondering about next steps. It’s rare to receive that level of care and attention. She went above and beyond, and because of her, this was a stress-free for me. Thank you!
Jackie was wonderful! I came in last minute stressed to the max and she was so helpful-was able to guide me into the right direction on what I was needing ,found me the best deal and got me set up in 15 minutes flat!! One less thing to worry about today..😁😁 . Very knowledgeable,helpful,friendly. Thank you Jackie!! Highly recommend Personal Mini storage!
This is by far the best U-Haul facility that I have ever rented from in my many many years of experience with U-Haul. The place was clean, very good customer service the moment you walk in, and was in and out quickly. If I could give more stars I would
Gainesville
Personal Mini Storage, 4432 SW 34th Street, Gainesville, FL 32608
I used this storage unit for over 2 years and no complaints! I feel like it was fairly priced and everyone was helpful. Denis especially was very personable
Awesome service. Please give Dennis a raise. He deserves that and a promotion before some other company takes him away because he's better than just doing what he's doing. Wish there was more than five stars.
I stored furniture here for 7 months whilst out of town for work. Denis was absolutely fantastic in setting up both the unit and helping me with all the u-haul rentals to move my furniture. I would happily rent a unit here again if needed!
Went to look at a couple of Storage places in the area. I must say customer service is at its very best with Denis the Manager. He had showed many different types of Storage to fit my needs. The pricing is far compared to the other storage places in the area. Denis spent time explaining what the sizes are to what my items need. He offered a uhaul truck to make it easier to move. I am very pleased with Denis because he went beyond the fantastic customer service he gave me. Denis keeps the facility very clean and inviting.
This is the second time I’ve used this facility to rent a truck. Each time the customer service has been spot on. Denis is thorough, professional and pleasant. He talked me through the entire process while keeping the process swift. He walked me to my truck, gave it a once over to check for existing damage and sent me on my way. He was great.
Kissimmee
Personal Mini Storage, 2852 Michigan Ave, Kissimmee, FL 34744
Thank you to Julian for the excellent customer service. He was able to secure a truck for me on short notice and made sure everything was ready upon my arrival from Miami.
Excellent service and communication. Julián was very professional, responsive, and easy to work with throughout the entire process. Everything was clearly explained and delivered as promised. Highly recommended!
We rented a RV space Dec 29 2025. Antonio Romero is the manager and did an outstanding job helping us. The service we have received so far is a perfect 10. Very happy. Thank you Antonio! John & Jan
Exceptional service! Norbert Rodriguez, the Store manager is awesome! He helped us out and went above and beyond all of our expectations! We are super happy and highly recommend the Personal Mini Storage, located at 2581 Broadview, in Kissimmee!
Excellent costumer service , always willing to help costumers , place is clean all the time , you can also rent your U-Haul to go anywhere with your moving ! I can say is one of THE BEST in town . Right before the entrance of the DMV The one on partin settlement , go , you won’t regret! Shout out to mister Norbert the attendant, excellent customer service skills . Thanks so much for all the help!, and again thanks !
This facility offers exceptional storage solutions, maintaining a remarkably clean environment. It stands out as a premier choice within the local area for secure and well-maintained storage needs. The commitment to cleanliness ensures that your belongings are preserved in optimal conditions. Clients consistently report satisfaction with the high standards of upkeep. This establishment truly redefines expectations for urban storage services. Good customer services , One of the best storage in town,Well recommend it.
Orlando
Fairview Mini Storage, 4211 N Orange Blossom Trail, Orlando, FL 32804
Wonderful guys. Very helpful and knowledgeable. Have known them for some time now. True dedicated employees. A definite plus to this organization. Treat them well. Don't lose them
I’ve been 10 years here and the customer service both Sandra and Alex provided to me and my family is beyond exceptional. Glad to be doing business with professionals like you two.
Great management. Nina and Mike very helpful in what you need. It has storage and parking spaces, that works great for me. It best place I have ever rented.👍new management Alex and Sandra are very helpful. I needed more space and they worked with me.
I had a wonderful experience with the couple that run the location. they even got me a rental truck. The unit was clean and just the right size. I dropped my debit card in the parking lot and they went out picked it up and kept it until I came back two days later. I will recommend this location to anyone.
Best storage facility ever!!!!! The managers live on property and are super nice!!!! The facility itself is very clean and they are always willing to accommodate you. They returned all my calls promptly and solved my problems immediately with no hassle. I would definitely rent here again. The customer service alone was well worth it!
Michigan Mini Storage, 200 W Michigan Street, Orlando, FL 32806
I never received an email to sign up to pay my account. I've emailed numerous times as I can never catch anyone in the office due to my work schedule. I've been trying to pay my bill
Sergio McCoy is very knowledgeable and very friendly. He helped with my needs when it came to storing my belongings. Go there and ask for Sergio McCoy. He will get you set with whatever you need.
Jennifer has been incredibly helpful, professional, and kind every time I’ve interacted with her at Personal Mini Storage. She’s knowledgeable, responsive, and genuinely takes the time to make sure people feel supported and informed. Between her and Paul the environment seems welcoming and well-run. Highly recommend reaching out to them if you’re looking for a reliable and well-managed facility.
We unfortunately have two storages we are storing our trailer and then we had to pick up another storage for extra stuff since we live in the area that storage is not an abundant in our house. However, the service there is wonderful it’s always clean. They’re always happy and we always leave with a smile in our face.
I rented a uhaul from this location over the weekend. By far, most friendly and helpful staff Ive met across all my rentals. They were quick to help/answer calls, and made sure my uhaul was clean/ready for pickup. Not much else to ask for, thanks again!
Satellite Beach
Personal Mini Storage, 249 Scorpion Court, Satellite Beach, FL 32937
The contract and truck that U-Haul sent me down to Satellite Beach with had issues all the way around and Madeline at the front desk had the most amazing customer service to help resolve it all. She is awesome and I highly recommend this Personal Mini Storage!
I had a great experience with Personal Mini Storage, and especially with Madeline who helped me through the process. The online rental process was very easy and straightforward, and the facility itself is clean, secure, and well-maintained. The site is secured with a coded entry/exit gate, and they have locks and packing materials available right on site, which is really convenient. I also really appreciated that when you sign up online they provide a free new lock — that alone saves you about half the cost of a month’s rental fee. Overall, the whole experience was smooth, efficient, and stress-free. I’m very happy I found this place and would absolutely recommend it to anyone looking for storage.
My experience in personal mini storage was good . Ms. alhana The store manager was very helpful, she was very pleasant to talk over the phone and upon my visit to the storage, she was very detailed in information even the agreement she really took time on explaining the process & rules . The unit have its own personal switches of lights I & sockets to plug in humidifier ( because they don’t have A/C ) so plugs can help and since they are drive in . The unit just need a little of Dusting. Bring your own broom or vacuum to help you clean . I love the breeze in the area where my unit of facing & it’s conveniently located to I close to A1A behind Dijon donuts & air comes from the oceans
St. Augustine
Anastasia Storage Center, 1985 Mizell Road, St. Augustine, FL 32080
Ethan was very friendly and professional. He called the day before scheduled drop off to ensure he would be available and ready when I arrived with the truck. Some of the best service I've received.
Eileen was fantastic to work with. She was very helpful, knowledgeable and extremely patient with my mental dysfunctions. Anastasia Svc Ctr...... she's a keeper 100%.
I don’t usually write reviews without remuneration, and I assure you I have zero affiliation with this company. Just WOW. You don’t expect to encounter anyone who provides excellent customer service, in the storage business. Generally I find people sentenced to sit at a desk, and deal with the public as punishment for some bad decision they made years earlier. That might sound harsh, but I’ve been renting storage for the past 40 years, in small and large towns. If the people are civil, and treat you as an unwelcome intrusion, that’s a good day.
I’ve met three employees here at my latest unit, and they are all exceptional. The unit is clean, and unremarkable. The people are wonderful humans and super professional.
Absolutely best experience ive had here! The staff are great and super helpful and understanding! No issues or anything! Please support Anastasia storage over the other options around st augustine.
Ray was just great. He showed us a perfect spot for our RV trailer. Signing up and setting auto payments was so easy. We highly recommend Ray and this facility.
St. Cloud
Personal Mini Storage, 350 Commerce Center Dr ,St. Cloud, FL 34769
Best place to drop off a UHall. Caroline was great. My trailer was supposed be returned at another location but when I arrived it was full. They were able to redirect me to this mini storage and the customer service that she provided me was top-notch.
⭐⭐⭐⭐⭐ Outstanding Service with Integrity and Professionalism
We had an excellent experience with Angelo & Carolina Ibarra at their 350 St. Cloud, FL 34769 location. From the very beginning, their orientation and guidance toward our needs were extremely professional, clear, and honest.
What truly sets them apart is their integrity. Even when honesty could have affected the outcome, they chose to give us transparent and sincere advice, always prioritizing what was best for us rather than what was most convenient. That level of professionalism builds real trust and confidence.
Their knowledge, attention to detail, and genuine commitment to helping clients make informed decisions make them a standout in this area. We highly recommend Angelo & Carolina Ibarra to anyone looking for reliable, ethical, and top-quality service in St. Cloud.
Thank you for your dedication and outstanding support.
I had a last minute situation to take care off with a UHaul and I couldn't find a 10' truck. Mr Angello went out of his way adjusting things to be able to accommodate my needs. He went above and beyond, he made me a loyal customer. This is tremendous way to treat your customers. I highly reco.end Personal Mini Storage and more specific Mr. Angello.
³I am writing to share my exceptional experience with Caroline and Angelo. Their service is, by far, the best I have ever received. It's clear why they have maintained over seven years of outstanding service.
I'm very happy with my service here today! I rented a moving truck! Check in went smooth and quickly! It was the best part of my move!!! I will recommend any services you need here! The place is super clean and they have some resources to help you with your questions! I'm very pleased!!!
Titusville
Personal Mini Storage, 2025 N US-1, Titusville, FL 32796
Just want to say how helpful and nice Suzie, the manager, was to deal with. She really made this a quick and easy experience. I will recommend this facility because of her
I have rented from Uhaul many times but this time was a very different adventure. Having to start in Ohio to Florida travel was so comfortable in the truck and I was able to drive the 1100 miles with no problems with the equipment. I was able to keep in I'm touch with Miss Susie at P.M.S. Miss Susie helped me so much with this travel. She helped me on getting unloaders for the truck and setting up a new storage unit for my belongings. She always has a smile. She is special. She makes it feel like a family
Suzie was able to assist in getting me set up in both a storage units and parking spaces when I lost my previous shop and parking situation. The experience has been terrific and very easy to work with her and the everyone at the facility. She definitely made the process much better than what we have experienced elsewhere. They can accommodate all your storage needs for sure.
Suzie has been absolutely amazing. Going out of her way to help me resolve any and all issues that have come up while I am practically on the other coast for now. So happy she is there for me. I know my "stuff" is safe and sound. I've never met anyone so willing to help another person, refreshing.
West Melbourne
Ample Storage Center, 6953 Old Nasa Blvd, West Melbourne, FL 32904
Melvin was very professional and went out of his way to give me all the information I needed and I got the storage unit I wanted in the placement I wanted and it was very happy with my experience.
Clean, professional, and new management is awesome. John handles business properly and is very communicative! We've had no problems and the price per unit is the best around.
I have to say the last manager John was not the best guy, at all, but John A is the complete opposite. He is always trying to help us out and pays attention to clients needs, and works with us with all of our concerns If you want storage with a place that cares like it’s their own, come to Ample Storage.
I am still waiting on my overhead garage door that I was promised in July and still have not received. That was from previous management. But I have not heard back from this management regarding when this door that has been ordered will be installed. I last spoke to someone on 9/16 2025. You were still waiting on an answer from the garage door company. So it has again been a week with no update.
Winter Park
Forsyth Storage, 3941-3959 Forsyth Rd, Winter Park, FL 32792
Nick, the property manager was super helpful in assisting with my rental unit. He’s very thorough and transparent in explaining the process. New building. Super clean unit. Extremely appreciative. Highly recommend. ❤️❤️
Very clean and secure. Nick the manager is friendly, answers all questions and is very helpful. Great personality. My unit is secure and easy to access. Property security and cameras make me feel safe. Unit temperature has been consistent every time I've visited. Highly recommend.
This spanking new location is the classiest and cleanest storage location that I have seen in more than 30 years of personal storage. It really complements the area, provides lots of parking and with the number of cameras it feels really secure. I liked having a choice of sizes and not being forced into something large...just because. Nick, the manager was considerate about my needs and really listened to me.
I signed with my first unit with Towne Storage last week. Had such a great experience that I just signed for additional units today! Nick is incredibly pleasant, helpful, present and on top of the game as far as cleanliness, safety and customer service. My husband and I will be moving out of our current storage unit this coming week. Compared to our current unit that we will be leaving, Towne Storage winter springs feels infinitely safer and cleaner with easy access to the units and great oversight by the staff. I will be utilizing our storage units quite often during the daytime and it was really important for me to feel a sense of security and safety in doing so. Towne Storage definitely provides this and I am glad for their recent opening. 10/10 recommend!
Moved our stuff here from Public Storage in Casselberry. What a difference! Nick was extremely helpful in getting me situated into my new unit.
[For those reviewers who are criticizing Winter Springs for allowing this facility to be built, please know that this property is NOT located in the city, but in Seminole County. The county commissioners approved this land use. If you objected to it, you should have been present at the County Commission meeting when it it was discussed and voted on.]
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